Returns & Refunds Policy
At Daisy & Doodle, we want you to be completely happy with your order. 🌼💗
Personalised Items
As our personalised items are made especially for you, we are unable to accept returns or exchanges on personalised products unless the item is faulty.
Please make sure that all personalisation details, including names, spelling and any other information provided, are correct before placing your order.
Your item will be made using the details you provide at checkout, and unfortunately we cannot accept responsibility for errors in personalisation details supplied by the customer.
If you receive a personalised item that is faulty, please contact us and a member of our team will be happy to help.
Non-Personalised Items
Non-personalised items can be returned within 14 days of receiving your order.
Items must be returned unworn, unused and in their original condition.
To arrange a return, please email sales@daisyanddoodle.com within 14 days of receiving your order and a member of the Daisy & Doodle team will arrange this for you.
Faulty or Incorrect Items
If you receive an item that is faulty, damaged or incorrect, please contact us as soon as possible at sales@daisyanddoodle.com with your order details and photographs of the issue.
We’ll get this sorted for you as quickly as possible.
Thank you for shopping with Daisy & Doodle. 🌼